CALL-24 Direct Access

(925) 682-CALL or (925) 682-2255

Please remember:

• Press # (pound) after dollar amounts, account numbers, PIN and whenever prompted.
• Press * (star) to cancel a transaction and return to Main or Previous Menu.
• Press * (star) to complete your call, Then hang up.
• The suffix identifies the specific account you're accessing. Regular savings is typically "00" and Metro Checking is typically "88". Please refer to your month statement for loan suffixes and other savings.

Main Menu

1. Checking Information
2. Payroll Deduction & Direct Deposit Information
3. Savings, Certificates & IRA Information
4. Transfers
5. VISA Information
6. Loan Information
7.  More Choices
8. Help -  Call Center (business hours only) 

1. Checking Menu

1. Information
2. Last 5 Cleared Checks
3. Up to 5 Specific Checks
4. Last 5 Withdrawals
5. Transfers To and From Checking¹
6. Last 5 Deposits
7. Withdrawal by Check

2. Payroll Deduction & Direct Deposit Menu

  6. Last 5 Payroll Deductions or Direct Deposits to Checking 
  7. Last 5 Payroll Deductions or Direct Deposits to Savings 

3. Savings, Certificates & IRA Menu

  1. Savings Account Information 
     a. Balance Inquiry 
     b. Last 5 Deposit 
     c. Last 5 Withdrawal 
     d. Dividend Information 
     e. Withdrawal by Check 
     f. Transfers To and From Saving¹

  2. Market Share Certificate Information¹ 
  3. IRA Information¹ 
  4. IRA Certificate Information¹ 
  5. Year-To-Date Dividend Information (Non-IRA) 

4. Transfer Menu

  1. Savings to Checking 
  2. Any Savings/Checking to Any Savings/Checking  
  3. Loan Payment by Transfer  
  4. Loan Advance by Transfer 
  5. Cross-Account Transfers (To)^1,2
  6. Cross-Account Transfers (From) ^1,2
 

5. VISA Menu

  1. Balance and Availability 
  2. Payment Information   
  3. Transfers, Advances and Payments¹   
  4. Last 5 Purchases or Cash Advances  
  5. Last 5 Payments or Credits

6. Loan Menu

  1. Information on Existing Loans¹  
  2. Current Interest Rates  
  3. Loan Payments Calculation  
  4. Line of Credit Advance¹ 
  5. Loan Payment by Transfer¹
  6. Loan-By-Phone Information

7. Additional Options

  1. Personalize Your CALL-24 PIN   
  2. Current Dividend Rates 
  3. Current Interest Rates  
 

1 - Listen for more choices.

2 - Certain restrictions apply - please contact the Call Center.